Refund Policy
If for any reason you are not satisfied with your product, we offer a hassle-free return policy. You can return your product to us within 30 days from the order received date.
To initiate a return, please contact our customer support team at support@sustainablefashionclothingandmore.com with your order number and reason for return.
To be eligible for a return, your product must be in the same condition that you received it, opened & unopened products are eligible for return. It must also be in the original packaging. Once we receive your returned product, we will inspect it to ensure that it meets our return policy criteria.
If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take several business days for the refund to appear in your account.
If you received a defective or damaged product, please contact us immediately. We can always send you a replacement free of charge!
Please note that we cannot accept returns on custom or personalized orders, as these items are made to your specifications. As well as bulk orders and gift cards.
We understand that sometimes a product might not meet your expectations, and we’re here to make the return process as smooth as possible for you. If you need to return a product, please ship it to the following address:
FULFILLMATE LLC
5275 MARKET ST BUILDING 1
SAN DIEGO CA 92114
United States
Please ensure that the product is securely packaged to prevent any damage during transit. Once we receive your return, our team will promptly process it and assist you with your refund or exchange.
If you have any questions or need further assistance regarding returns, feel free to contact our customer support team. We’re here to help!
We take pride in providing our customers with the best possible service, and we want to ensure that your shopping experience with us is a positive one. If you have any questions or concerns regarding our return policy, please do not hesitate to contact us at support@sustainablefashionclothingandmore.com
Thank you for choosing Sustainable Fashion Clothing And More for your shopping needs.